Privacy Policy
Effective Date: 22-01-2025
Last Updated: 01-08-2026
Introduction
Welcome to 3R Filters (“Company,” “we,” “our,” or “us”). We value your privacy and are committed to protecting the personal and business information you share with us through our website, https://3rfilters.com (“Website”).
This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our Website, browse our products, request quotations, submit enquiries, or communicate with us through any available channels.
By accessing or using our Website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described in this policy, please discontinue the use of our Website.
This Privacy Policy is intended to provide transparency regarding our data handling practices while following generally accepted privacy principles. However, it should not be interpreted as a statement of legal compliance with any specific law or regulation.
Information We Collect
We collect different types of information depending on how you interact with our Website.
Personal Information
When you contact us or submit an enquiry, we may collect information including but not limited to:
- Full Name
- Company Name
- Email Address
- Phone Number
- WhatsApp Number
- Country
- City
- Job Title
- Postal Address
- Any information voluntarily provided in your message
Providing this information is voluntary. However, certain details may be required for us to respond to your enquiry or provide requested services.
Business Information
As a business-to-business company, we may also collect information relating to your organization, including:
- Company Name
- Industry
- Business Address
- Purchase Requirements
- Product Specifications
- Technical Requirements
- Purchase History
- Quotation Requests
- Order Information
- Billing Information (where applicable)
Technical Information
When you browse our Website, certain technical information may be collected automatically, such as:
- IP Address
- Browser Type
- Device Type
- Operating System
- Internet Service Provider
- Date and Time of Visit
- Pages Visited
- Session Duration
- Referring Website
- Search Keywords
- Clickstream Data
- Website Performance Metrics
This information helps us understand how visitors use our Website and enables us to improve user experience.
How We Collect Information
Information may be collected through several methods, including:
- Contact forms
- Request for quotation forms
- Product enquiry forms
- Email communications
- WhatsApp conversations
- Telephone calls
- Cookies
- Browser technologies
- Website analytics tools
- User account interactions (if available)
- Direct communication with our sales or support team
We collect only information that is reasonably necessary to provide our products, services, and customer support.
How We Use Your Information
The information collected may be used for legitimate business purposes including:
- Responding to enquiries
- Providing quotations
- Processing business requests
- Offering technical support
- Improving customer service
- Understanding customer requirements
- Supplying product information
- Communicating regarding products and services
- Managing customer relationships
- Improving Website performance
- Monitoring Website usage
- Preventing fraud and abuse
- Maintaining Website security
- Complying with legal obligations
- Maintaining internal business records
- Conducting business analysis
- Enhancing user experience
We only use submitted information for purposes reasonably related to your enquiry, requested products, customer support, and the continuous improvement of our services.
Cookies and Tracking Technologies
Our Website may use cookies and similar technologies to improve functionality and user experience.
Cookies are small text files stored on your device when you visit a website.
Cookies may help us:
- Remember visitor preferences
- Improve Website performance
- Analyze visitor behavior
- Monitor Website traffic
- Enhance security
- Optimize Website functionality
Cookies generally do not identify you personally.
You may disable or delete cookies through your browser settings at any time. Please note that disabling cookies may affect certain features or functionality of our Website.
Google Analytics and Third-Party Services
Our Website may use third-party services including but not limited to:
- Google Analytics
- Google Search Console
- Google Tag Manager
- Embedded Maps
- YouTube Videos
- Spam Protection Services
- Website Security Services
These services may collect anonymous information regarding Website usage, including:
- Pages viewed
- Time spent on pages
- Device information
- Browser information
- Geographic region
- Referral sources
- User interactions
This information helps us understand visitor behavior and improve our Website.
These third-party providers maintain their own privacy policies, and we encourage users to review them separately.
Email Communications
If you contact us through email or voluntarily subscribe to receive updates, we may use your email address to:
- Respond to enquiries
- Send quotations
- Provide requested information
- Offer customer support
- Share product updates
- Notify you regarding orders
- Send service-related communications
We do not send unsolicited marketing emails.
Where promotional communications are provided, you may opt out at any time by following the unsubscribe instructions or contacting us directly.
Contact Forms and Enquiry Forms
Our Website provides contact forms and quotation request forms for customer convenience.
Information submitted through these forms is used solely for legitimate business purposes including:
- Responding to enquiries
- Providing quotations
- Understanding customer requirements
- Offering technical assistance
- Product recommendations
- Customer support
- Business communication
Please avoid submitting confidential or highly sensitive information through contact forms unless specifically requested.
Data Sharing and Disclosure
We respect your privacy.
We do not sell, rent, or trade your personal information to third parties.
Your information may be shared only when reasonably necessary, including:
- Internal employees
- Authorized business representatives
- IT service providers
- Website hosting providers
- Email service providers
- Analytics providers
- Legal advisors
- Government authorities where required by law
Any third party receiving your information is expected to use it only for legitimate business purposes and to maintain appropriate confidentiality.
Data Security
We take reasonable technical, administrative, and organizational measures to safeguard the information we collect.
Security measures may include:
- Secure Website hosting
- Firewall protection
- Malware monitoring
- SSL encryption
- Restricted system access
- Password protection
- Routine software updates
- Security monitoring
- Backup systems
Although we make reasonable efforts to protect your information, no method of internet transmission or electronic storage is completely secure.
Accordingly, we cannot guarantee absolute security.
Data Retention
We retain personal and business information only for as long as reasonably necessary to:
- Respond to enquiries
- Provide requested services
- Maintain customer relationships
- Fulfill contractual obligations
- Resolve disputes
- Maintain business records
- Comply with legal requirements
Once information is no longer required, reasonable efforts are made to securely delete, anonymize, or archive it according to our internal procedures.
International Data Transfers
As our Website may be accessed globally, your information may be processed or stored in countries other than your own.
By using our Website and submitting your information, you understand that data may be transferred internationally where necessary for business operations.
Where practical, reasonable safeguards are implemented to protect transferred information.
Your Privacy Rights
Depending on your location and applicable laws, you may have certain rights regarding your personal information.
These rights may include:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Request restriction of processing
- Object to certain processing activities
- Withdraw previously provided consent where applicable
- Request a copy of your available information
- Request clarification regarding how your information is used
To exercise these rights, please contact us using the contact information provided below.
We may request reasonable identity verification before processing your request.
Children’s Privacy
Our Website is intended primarily for businesses, organizations, industrial customers, distributors, manufacturers, and professionals.
We do not knowingly collect personal information from children under the age required by applicable laws.
If you believe a child has submitted personal information through our Website, please contact us promptly so that appropriate steps may be taken.
Links to Third-Party Websites
Our Website may contain links to external websites operated by third parties.
These websites have independent privacy policies.
We are not responsible for:
- Third-party content
- Privacy practices
- Website security
- Information collection methods
- Cookies used by external websites
We encourage users to review the privacy policies of every third-party website they visit.
Changes to this Privacy Policy
We reserve the right to update, revise, or modify this Privacy Policy at any time without prior notice.
Changes may be made to:
- Reflect legal developments
- Improve transparency
- Update business practices
- Enhance Website functionality
- Introduce new services
The updated version will be published on this page together with the revised “Last Updated” date.
We encourage visitors to review this Privacy Policy periodically.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of personal information, please contact us.
3R Filters
Email: contact@rafeeqfilters.com
Phone: +91 – 9885039651
Office Address:
7-2-221/16, Ashok Colony, Sanathnagar, Hyderabad – 500018.
We will make reasonable efforts to respond to legitimate privacy-related enquiries within an appropriate timeframe.
Your Consent
By accessing and using https://3rfilters.com, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy.
If you do not agree with this Privacy Policy, please discontinue the use of our Website.
Disclaimer
This Privacy Policy is provided for general informational purposes and should be reviewed by a qualified legal professional to ensure compliance with the laws applicable to your business and jurisdiction.
